“It appears that everyone that has fallen victim to this problem has been using Avast Antivirus.
“Thus far, the only solution we have found is a Windows reinstall,” they posted. Reddit user gcdrm, who says is working at a small computer repair shop, reveals that multiple systems upgraded on May 20 and May 21 experienced the same issues. Uninstall Avast antivirus before the upgrade While the first option triggers a reboot, the other two attempt to complete the boot, only to end up on a blank, black desktop with no icons, and a desktop loading error message.
Systems running Avast antivirus are presented with three boot options after upgrading to Windows 10 April 2018 Update from Windows Update: Windows Rollback, and Windows 10 on Volume appearing twice. This could be living proof that a recent Avast update might have broken down compatibility with Windows 10 April 2018 Update, eventually causing errors that users can only resolve with a complete Windows reinstall. The experience with Windows 10 April 2018 Update has been far from flawless, and now we’re seeing reports of a new bug pushing systems to a black screen after completing the upgrade.Īt first glance, it looks like the issue is caused by Avast Antivirus, and an in-depth description of the problem posted on reddit indicates that more systems have experienced the same symptoms in the last couple of days.
